Question 1

What does your website design service in Auckland include?

Accepted Answer

I deliver end-to-end website design: planning, wireframes, responsive development (WordPress), hosting setup, SEO basics, and training. You'll have a fully functional, easy-to-manage site built for local New Zealand audiences.

Question 2

How much does a small business website cost in New Zealand?

Accepted Answer

This is almost impossible to answer! Every business owner has different requirements, so I always discuss your needs as the first step and then give you an estimate before commencing work.

Question 3

How long does it take to build a website?

Accepted Answer

On average, websites are completed within 3–6 weeks from brief to launch, assuming timely feedback and content from you. Complex projects might take longer; simpler sites can be faster.

Question 4

Do I own my website and domain once it's built?

Accepted Answer

Yes, once launched, you own your website and domain. I provide all access details, transfer any registrations to you, and offer optional ongoing maintenance if desired.

Question 5

What does web hosting include and do you host websites?

Accepted Answer

I offer NZ-based hosting with SSL, backups, speed optimisation, and responsive support. I host with fast, local providers and include setup in every website package.

Question 6

How are domain names registered and renewed?

Accepted Answer

Domain names (e.g. .co.nz, .kiwi, .com) are registered yearly and must be renewed annually or multi-year. I can manage registration and renewal reminders for you.

Question 7

What happens if I let my domain expire?

Accepted Answer

If a domain expires, your website and email go offline. There's usually a short grace period (30–90 days for .co.nz). I can auto-renew domains to avoid disruption.

Question 8

Do you provide SEO services and how long does it take to see results?

Accepted Answer

Yes, I offer comprehensive SEO including keyword research, on-page work, and local optimisation. SEO results typically begin within 3–6 months and grow over time.

Question 9

Can I edit the website myself after launch?

Accepted Answer

Absolutely. I build sites using WordPress and provide a tutorial so you can update content easily. I also offer paid maintenance if you'd prefer I handle updates.

Question 10

What's included in a free website audit?

Accepted Answer

A free audit includes technical checks (speed, security), SEO evaluation, content review, and actionable improvement suggestions, tailored for your NZ business. After the audit, we can discuss a plan to optimise or redesign your site.

Question 11

Do you build custom apps, not just websites?

Accepted Answer

Yes. Alongside websites, I build custom web apps and AI-powered tools: booking systems, internal dashboards, and assistants that automate the admin work specific to how your business runs. I build and run these for my own tools too, so it's tested capability, not a new offering I'm guessing at.

Question 12

What AI do you actually use, and is my data safe?

Accepted Answer

I build on established providers like Google's Gemini models rather than untested tools. What gets sent to an AI provider and why is always explained plainly, and I design so only what's needed to do the job leaves your system.

Question 13

How much does a custom app or AI tool cost?

Accepted Answer

It depends entirely on scope, a simple booking form is very different from a full multi-user app. I start with a conversation about the problem you're trying to solve, then give you a clear estimate before any work begins.

Question 14

How long does it take to build a custom app?

Accepted Answer

A focused tool with a handful of features can take a few weeks. Something closer to a full product, like a multi-user app with an AI assistant, takes longer. I'll give you a realistic timeline once I understand what you need.

Frequently Asked Questions

Tell me what you want your website to do.